Privacy Policy

Introduction

Softkicks ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Information We Collect

Personal Data: We may collect personal information such as your name, email address, phone number, postal address, payment information, and order history when you create an account, make a purchase, or contact us.

Usage Data: We automatically collect certain information about your device when you access our website, including browser type, IP address, pages visited, and the time and duration of your visit.

Cookies: Our website uses cookies to enhance your browsing experience and track site usage patterns.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send order confirmations and updates
• To provide customer support and respond to inquiries
• To improve our website and services
• To send promotional materials and newsletters (with your consent)
• To detect and prevent fraudulent transactions
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted and processed securely. However, no method of transmission over the Internet is 100% secure.

Cookies & Tracking Technologies

We use cookies to track your preferences and improve your browsing experience. You can control cookie settings through your browser. Our website also uses analytics tools to understand how visitors use our site.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

Your Privacy Rights

You have the following rights regarding your personal information:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to restrict how we use your data

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. You may request deletion of your account and associated data at any time by contacting us.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the "Last Updated" date. Your continued use of our website constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@softkicks.ng
Address: Softkicks, Lagos, Nigeria